“The Friendliest Technician.”
The manager that was on-site with your guy today during the vestibule replacement told the GM that the technician was the friendliest and most helpful person they had ever met. Apparently they really went out of their way to ensure a positive and trouble free experience. Be sure to give kudos to your tech on this job, albeit only a minor vestibule replacement. That is exactly the level of customer service I expect on any of my jobs no matter the size or client. Well done sir.
— Adam Foster, Project Coordinator, Interface Services
“HARD working team”
The carpet looks so great and I so enjoyed working with Devin, Peter, and John. They are HARD workers and were so polite and tidy, and of course, did beautiful detailed work. I am amazed they could move the heavy bookcases – very impressed! They also went above and beyond, if there were things to get out of the way that we had not gotten too, such as empty boxes in the closet, they just moved things with nary a grumble
— Melissa Strayton, Director of Youth Services, Norman Williams Public Library, Woodstock, VT
You got a big fat thank you today from T-Mobile for your work at this location. They were thrilled with the quality of the install and the speed at which your crew worked. Thanks for going above and beyond! This was one of those rare times where I was blindsided by the customer in a good way. Thanks!
— Chuck Brown, Project Coordinator, Interface Services
“An innovative crew.”
I also wanted to give some more positive feedback, specifically about Davey. His creative thinking allowed us to keep all the books on the shelves in our Nonfiction section, saving us many hours of hard work. We are so grateful to this change in plan, and his innovation. The entire crew is friendly and easy to work with. I am so pleased with this project. Your team is excellent, from sales to installation.
— Anna Shaw, Director, Beaman Memorial Public Library, West Boylston, MA
“EXTREMELY pleased.”
Happy New Year! I meant to reach out to you both earlier today and I understand you called in, but I wanted to let you both know that we are EXTREMELY pleased with the way the job came out at Killam!! It looks great!! Good call on the nosing, it's perfect!! Your guys were here when they said they would be and kicked butt over there!!! Thanks again!
— Kevin Cabuzzi, Asst. Director of Facilities, Town of Reading
"An endless relationship.”
I have had the pleasure of working with Atkinson Carpet for the past 5 years. They have demonstrated excellent customer service, communication and knowledge of product in this highly competitive field of flooring. Their ability to work in a limited time schedule and quality of work far supersedes other vendors. They provide timely estimates stay with in our budget, fulfill all safety codes goes far beyond our expectation. Our relationship has grown endlessly over the last few years. The North Andover School district highly recommends Atkinson Carpet
— John Mullen, Director of Maintenance & Custodians, North Andover Public Schools
“A new generation”
I’m so excited for you (Andrea) and Patrick as you begin this next generation of such a wonderful family owned business. I appreciate you both and look forward to our future fun projects!
— Wendy Cole, VP of Facilities, EBSCO Publishing
“Professional”
Your crew was fantastic, very helpful and professional. We love the carpet!!
— Andrea Belanger, Director, Hampshire Regional High School, Westhampton, MA
I would have to say Atkinson Carpet is one of the best companies I have worked with in my 25 years as a Facilities Director
— Kevin McCarthy, Director of Facilities, Billerica Public Schools
"Great people, great company.”
I'm so pleased with everyone and everything involving Atkinson Carpet and Flooring. Great people, great work and great company! Please thank and give my best to your brother and father. Thanks so much for all you've done from that first phone call, Andrea. Let me know if there is anything I can ever do for you.
— Maureen Strapko, Director, Sargent Memorial Library, Boxborough, MA
Atkinson Carpet has been our sole vendor for flooring at EBSCO for over 15 years. Their pricing, service and quality are without compare. Atkinson's ability to provide a diverse range of products makes them our one stop shop for all our carpeting (roll and tile), vinyl flooring and ceramic tile. All of their installers are professional, polite and knowledgable. They have always been respectful of our secure environment and go out of their way to make each project as minimally disruptive and possible for our employees. Customer Service is clearly at the forefront of this business. Andrea and Patrick always make me feel that my project is their priority and see it through from beginning to end. Atkinson Carpet is a model woman-owned business and we recommend them to anyone.
— Wendy Cole, Vice President of Facilities, EBSCO Publishing
